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Hear the Rumble

One Spot for All of Our Customers' Positive Vibes

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    OUR HAPPY CUSTOMERS ARE OUR BEST ADVERTISEMENT.

    We are pretty obsessed with making our customers’ job easier. We’ll go to great lengths for them and they consistently reward us with high customer satisfaction scores and praise. We are proud to use this space to showcase just how happy our users are.
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    Gloria
    Gloria
    25 days ago

    Joe is always very kind and knowledgeable .

    Keywords: Support
    Renee
    Renee
    25 days ago

    My first experience with Hubble's customer support was a great experience. It was easy, and the response was quick for a non-urgent request. Thank you!

    Keywords: Support
    Kent
    Kent
    25 days ago

    Jordan and Seth did a really superior job in quickly analyzing our problem and resolving it in a timely manner. I really appreciate their outstanding level of service.

    Keywords: Support
    Byron
    Byron
    25 days ago

    Jordan is always great to work with.

    Keywords: Support
    Xin
    Xin
    25 days ago

    Hubble support team has extensive knowledge about Hubble and JD Edwards. They go extra miles to help us solve issues that are beyond the scope of Hubble. Their response is always fast. 

    Keywords: Support
    Dave
    Dave
    25 days ago

    We got the problem solved with some creative thinking from the Hubble support team. It did take a little longer for the initial response than I wanted, but after that it went great.

    Keywords: Support
    InsightUnlimited User
    InsightUnlimited User
    25 days ago

    I want thank Joe for his willingness to help us out this weekend. I want to be sure that he knows how much we appreciated the extra service. He was helpful and gracious even though it was on the weekend. Joe truly went "above and beyond." Thank you Joe. You actions were the very definition of great customer service.

    Keywords: Support
    Jason
    Jason
    25 days ago

    Jeff is very knowledgeable, answered all of our questions and provided follow up in short order.

    Keywords: Support
    Marlon
    Marlon
    26 days ago

    I just want to give a special mention to Jeff for helping me on my upgrade today. Jeff went above and beyond in helping me out today with very short notice, and I very much appreciate that. I've worked with many other vendors many times, and I can say that your team is top notch. Thanks again.  

    Keywords: Support
    Winnie
    Winnie
    26 days ago

    I have been working with Jeff for almost 3 years and he has been very responsive and guided me through patiently to resolve my issues. Thank you.

    Keywords: Support
    Mark
    Mark
    26 days ago

    First class support.

    Keywords: Support
    Snowy
    Snowy
    26 days ago

    The support specialist is very knowledgeable and responded in a timely manner. 

    Keywords: Support
    Kati
    Kati
    26 days ago

    The team jumped on a Webex to help us troubleshoot on a Sunday morning. 

    Keywords: Support
    Marlon
    Marlon
    26 days ago

    Your team is consistently providing exceptional customer support. 

    Keywords: Support
    Snowy
    Snowy
    26 days ago

    All the technical staff (installation, production, issue support, etc.) I have worked with are professional and respond in a timely manner. Great custom service! 

    Keywords: Support
    Jason
    Jason
    26 days ago

    Jeff is excellent, and provided superb technical service again. Thank YOU for having the great support on your product.

    Keywords: Support
    Dan
    Dan
    26 days ago

    Excellent and clear response from your customer support personnel.

    Keywords: Support
    David
    David
    26 days ago

    The time and effort in providing me with different solutions and never in a rush to close a ticket - AWESOME!!

    Keywords: Support
    Irfan
    Irfan
    26 days ago

    The support specialist, Leslie, was very knowledgeable, and she was amazing at guiding me on how to fix the issue!

    Keywords: Support
    Karl
    Karl
    26 days ago

    Heather quickly gave us the reason we're getting the error. She also gave us useful information about how to find which of our existing reports would be affected by the issue. She and I also determined that by using a different but similar template, the issue would be avoided.

    Keywords: Support
    Chris
    Chris
    26 days ago

    Amazing customer support. Staff is always very knowledgeable.

    Keywords: Support
    Ganesh
    Ganesh
    26 days ago

    No matter how small or big the issue is, the Hubble support team goes out of their way to help.

    Keywords: Support
    Danny
    Danny
    26 days ago

    We received a response to our case with timely manner, and they answered our inquiry clearly. 

    Keywords: Support
    Richard
    Richard
    26 days ago

    Quick, informed, polite.

    Keywords: Support
    Cassie
    Cassie
    26 days ago

    Leslie did a great job of walking me through a solution - complete with an explanation of why the situation existed, step by step on fixing it and lots of screen shots so I could easily find everything required - it was perfect!

    Keywords: Support
    Jon
    Jon
    53 days ago

    Heather provided a number of excellent suggestions which helped to resolve the problem.

    Keywords: Support
    Fred
    Fred
    53 days ago

    Quick response. Step by step how to.

    Keywords: Support
    Feizel
    Feizel
    53 days ago

    Most helpful! Thank you!

    Keywords: Support
    Danny
    Danny
    53 days ago

    The response is quick, and they offer valuable suggestions to fix the issue.

    Keywords: Support
    Danny
    Danny
    53 days ago

    Heather was very helpful from start to finish and she answered our questions with detaileed information in timely manner.

    Keywords: Support

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