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For years, insightsoftware.com has been working tirelessly across our whole business to help solve our customers’ ERP reporting and budgeting needs. But when we started to hear that our customers needed more, we knew it was time to take our company to the next level. As a result, we’ve created an integrated suite of performance management apps that offers reporting, analytics and planning in a single, real-time solution that fully understands your ERP. We announced our new product brand on June 15, 2015 at our user group conference in San Diego.

What?! Why?! We know our customers are going to have a ton of questions. We’ve done our best to predict what those questions might be and answer them in this post.

  1. Why did we create a new brand?

    We have lots of happy, loyal customers who know and trust us for our powerful ERP reporting tools - tools that help turn their data into information to help them understand their business. But they have been telling us that they need more. They also want tools to help them manage and predict their business. As a result of this valuable feedback, we wanted to change things up and take our customers with us on a journey that transforms their data to information, their information to insight and their insight to foresight. Hubble does just that. We want to celebrate our success and enter the market with a new brand and a new image.
  2. When did this happen?

    Officially on June 15, 2015 at our user conference, HubbleUP, in San Diego, California.
  3. Is my existing investment fully protected?

    Yes. The roadmap for our reporting and planning products continues, as well as all support and maintenance. The only thing that changes for you is the solution portfolio name – which will now be Hubble.
  4. Is your company name changing to Hubble as well?

    Actually, no. Our company name will remain insightsoftware.com. But when you see our brand in the market, at trade shows, user groups or in your office, we will be known as Hubble.
  5. I own insightunlimited Reporting. What is my solution called now? What is offered to me that is different?

    Your solution will be called Hubble! You will own the Hubble financial reporting application (app). If you wanted, you could also purchase the Hubble financial planning, financial analytics and financial month-end close apps. You will also now have the option to deploy on desktop, web or cloud at different costs.
  6. I own insightunlimited Reporting and insightunlimited Budgeting. What will my solution be called now?

    Your solution will be called Hubble! You will own the Hubble financial reporting app and the Hubble financial planning app. If you wanted to, you could also purchase the Hubble financial analytics and financial month-end close apps. You will also now have the option to deploy on desktop, web or cloud at different costs.
  7. Do I need to throw away my current platform?

    No, it will continue to be developed and supported.
  8. Do I need to upgrade my current software?

    No, you don’t have to. We always recommend staying up-to-date on the latest version, but you can upgrade your software as you wish when new versions are released.
  9. Does my maintenance change?

    No, it will continue as before.
  10. Does my functionality change?

    No, it will continue as before.
  11. Is this going to cost me more money?

    No. However, if you license additional applications within the Hubble suite, there will be additional charges. For example, if you have the Hubble financial reporting application today, and you want to license the Hubble financial planning or Hubble financial analytics application, there would be additional licensing and maintenance fees.
  12. Are my users going to need retraining?

    No, the product will behave in the same way as before. In fact, our focus is to further improve usability going forward.
  13. Do I need new hardware?

    No, no new hardware is needed.
  14. Do I need to change my license keys?

    No, your existing license keys will continue to work.
  15. Will your company culture change?

    No, we will still be the same quirky, fun and smart folks you have come to know and love – we promise. We will just be sporting a new logo when you see us out.
  16. Will you have a new website?

    Yes! This is it!
  17. I have more questions. Who do I contact?

    If you have additional questions, we’d love to talk to you. Give your account rep a call and they can walk you through any questions or concerns that you may have.
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