We relate well to the kind of people who we call mavericks. These unique individuals are not willing to settle with the status quo when it comes to processes and solutions for their business. We salute these people, and often work with them very closely. We’ve seen a trend - sometimes it’s not the easiest thing to drive change in a huge organization that’s been doing things a certain way for a long time.
Consumer products are being made easier, faster and more abundant every day. You don’t still use that Walkman you used to have, do you? You’ve probably upgraded to something like Spotify which works seamlessly across your computer, phone, tablet, home stereo and even your car. This upgrade occurred because there were limitations with the Walkman that consumers refused to settle for anymore.
The interesting thing is, when it comes to enterprise software, adoption to modern technology progresses much slower. We all know there are fundamental breakdowns with critical business systems, like the ERP, that cause businesses to resort to processes that leave them in the stone age with data that is stale and staged, and spreadsheets flying around the organization.
That’s not exactly driving high performance is it? Critical business systems like your ERP and CRM are not exactly changing with the times.
The mavericks are those people in the organization who see root issues with the way things are done, and seek out solutions that fix the holes and focus on really driving performance.
So how do you become a catalyst for change in your company? Here what we’ve seen work with our customers:
- Analyze the core problems
Take a look at your processes for reporting. Follow the processes from report question to action, and see what parts are breaking down. Do you have a bottleneck at IT? Are your end users frustrated with stale data? Are they resorting to spreadsheets? Do three people come into a meeting with three different versions of the same spreadsheet and three different answers to the same question? When you can identify the areas that are breaking down, you will know what you need to focus on fixing.
- Research your options and ask questions
Now that you are aware of the major issues with the current way things are being done, how can you fix it? What do you need to look for in a solution? What about your manager or your colleagues? What will benefit as many users in your office as possible? Make a list and start to find some research to see what types of solutions are out there.
- Build a case
Who else feels the same way you do? How can you collectively get together and develop a business case? The more people demand change, the more likely you are to be heard.
- Talk to the boss
Whether it’s the CIO or CFO—explain your problem and potential solutions in a concise presentation. Start with a look at how the current processes are breaking down. People who are directly tied into the processes will sometimes not fully understand the gravity of the business problem. Then move into the reasons you narrowed your search, and a list of pros and cons of your options for next steps.
And if you need help making your case, make sure to check out our case studies on Hubbleology or contact us! We’d be glad to share examples of how Hubble has changed hundreds of businesses for the better!